Responsible Gaming
Gaming Should Be Entertainment
At Vegas Hero, we believe that gambling should only ever be a form of entertainment. It is never a reliable way to earn money or solve financial problems. Please only gamble with money you can afford to lose, and always set limits before you play.
Age Verification
Gaming at Vegas Hero is only available to players aged 18 and over, or the legal gambling age in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time. By accessing our site, you confirm that you meet the legal age requirement in your country.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour or that of someone close to you, please seek help immediately:
- Chasing losses by gambling more to try to recover money you've lost
- Spending more money or time gambling than originally intended
- Hiding your gambling activities from family, friends or colleagues
- Gambling to escape problems, stress, anxiety or low mood
- Borrowing money to fund gambling activities
- Neglecting work, education, hobbies or relationships due to gambling
- Feeling anxious or irritable when unable to gamble
- Lying about the extent of your gambling involvement
- Experiencing financial difficulties as a result of gambling
- Unsuccessful attempts to cut back or stop gambling
Self-Help Tools at Vegas Hero
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit during a specified time period (daily, weekly or monthly)
- Loss Limits: Restrict the amount of money you're prepared to lose over a defined timeframe
- Reality Checks: Receive regular pop-up reminders during your gaming sessions to help you stay aware of time and money spent
- Session Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Exclude yourself from your account for a period ranging from 24 hours to several years if you feel you need a break
To access these tools, please log into your Vegas Hero account and visit the Responsible Gaming settings in your account dashboard.
Support Organisations
If you're struggling with gambling, please reach out to one of the following organisations:
United Kingdom
- GamCare: Free counselling and support for problem gambling. www.gamcare.org.uk
- GamStop: The National Self-Exclusion Scheme allowing you to self-exclude from all UK gambling operators. www.gamstop.co.uk
- National Problem Gambling Clinic: NHS-funded specialist treatment for gambling addiction in London. Telephone: 020 7054 2000
International Support
- Australia – Gambling Help Online: www.gamblinghelponline.org.au
- Canada – Responsible Gambling Council: www.responsiblegambling.org
- United States – National Council on Problem Gambling: www.ncpgambling.org
- Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de
Need Help?
If you or someone you know is struggling with gambling, please don't suffer in silence. Help is available, and seeking support is a sign of strength. Contact one of the organisations listed above today – they are confidential, free, and staffed by trained professionals who understand problem gambling.
Remember: you are not alone, and recovery is possible.